We endeavour to post out your goods the next working day they are ordered; however in busy periods this can take a little longer. On occasion we may post out items from the same order separately; this is performed at our discretion and at no additional carriage charge to you.
Postage costs are detailed below; we reserve the right to amend these costs for large or bulky items. If there is to be additional charges you will be contacted by a member of staff by telephone or email to discuss the options. Please email or phone us before placing your order if you are concerned about this.
Smaller items are posted Royal Mail and usually take 2-5 days from point of order to arrival. Please note this can take longer during busy periods up to a maximum of 14 days. The length of time taken to deliver by Royal Mail is beyond our control.
Large, heavy or multiple items are delivered by our chosen courier. We use a 24 hour service as standard and if you are unable to receive your parcel a card will be posted through your letterbox or a text/email will be sent to advise on redelivery.
Standard UK delivery is £5.00
UK orders over £75 receive free delivery
UK next business day delivery is £9.50 (available to all of UK, excluding Highlands and Islands) *Please note we can only offer next day delivery on orders placed by 12 noon.
UK non-mainland delivery is £9.50
If your original order qualified for free delivery (value over £75) but the returned item brings the value of your order below £75 a carriage charge of £4.95 will be deducted from your refund. Please see our returns policy for further details.
If you have any questions regarding this Delivery Policy please email office@toddofkendal.co.uk. This Delivery Policy forms part of our Terms and Conditions; if you do not agree with our Delivery Policy then please do not purchase from our site.